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Welcome to Action Import Motors, the fast and easy way to save money and time on your next online purchase of
Volkswagen® parts, accessories, specialty tools, books, manuals and other automotive products.
When you shop at Action Import Motors, you don't have to wonder if you're getting a great value on what you need. Instead, you can choose from thousands of products and buy them all at a great price!
For additional information, please select from the following:
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Why
Action Import Motors? | |
Why you should choose Action Import Motors for your next Imported Auto
Parts purchase
We're proud of the business we've built with Action Import Motors. But we never lose sight of the fact that you, the customer, are the only reason we're here.
We've worked hard in an effort to earn your business, and we have a few reasons why we think you should choose
Action Import Motors for your next purchase.
We know that when it really comes down to it, you want the best price. When you shop at
Action Import Motors, you don't have to wonder if you're getting a great value on what you need. We can offer you great pricing because we carefully control our costs and pass the savings directly to you.
To make sure we are offering you the best price at all times, we update our prices
regularly. The same goes with our featured products. When you visit
Action Import Motors, you can be sure you are getting the latest information available.
Sometimes, your time matters even more than your money. That's why we've put a lot of effort into making sure it's easy to find what you need, as quickly as possible. Our search engine can quickly scan through thousands of products, and if your search is too broad, it will help you focus in on what interests you most. Likewise, our product categories make it easy to browse through the departments that interest you, if you prefer. It's kind of like walking down the aisles of a store, but much faster, and with a much better selection.
Finally, when it's time to place your order, we'll speed you on your way with a fast, simple checkout procedure. We make it easy for you to set up your billing and shipping addresses, choose your shipping method, and review your order before finalizing it. And, we even provide you with a printable invoice for your records.
One of the main reasons we all use the Internet is for fast and easy access to information. At
Action Import Motors, we've dedicated ourselves to providing you the information you need to make important purchasing decisions. As you surf around our site, you'll notice that we provide a lot more than difficult to understand product descriptions and prices, like some of our competitors do. Instead, we feature in-depth product information and photos wherever possible. Our
product specialists adds additional information to our products each day, to make sure our offering is as up-to-date as possible.
If you can't find what you are looking for use our Parts
Inquiry Form and provide any necessary information about you vehicle, and a
description of the part(s) or part number.
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What you want, when you want it |
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When you decide to make a purchase, you don't want to wait, so we've allied ourselves with a nationwide network of
part suppliers to offer you the best possible product selection and availability. Unlike some of our competitors that depend upon a single source for all their products, we work with multiple suppliers to obtain the products we offer. With
Action Import Motors, you're taking advantage of millions of dollars in product inventory.
If your product isn't in stock in one of our warehouses, we can help locate and obtain your product as quickly as possible. In most cases, even backordered items will be on their way to you in only 5 to 10 business days.
Of course, there are exceptions, especially in the case products that have constrained availability due to market demand or production factors. In these situations, our volume purchasing power ensures you that our orders are given top priority by our suppliers.
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| What's right, and what's not |
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There is a right way and a wrong way to do most everything. When it comes to our customers, we don't think it's right to charge your credit card until your merchandise is shipped to you, so we wait until an item is shipped before we apply the charge to your card.
Your card will be verified when you place an order on special
ordered non-stock items such as custom upholstery as the items are
made to order and cannot be returned.
While that seems like the only right way to do things, some of our competitors don't think so.
We also protect your sensitive credit card and personal information with secure SSL encryption.
When you submit your order on-line your card is only verified, and not charged
until your order is shipped. You can order with confidence from
Action Import Motors and rest assured that your private information is safe.
When we receive your order, we can ship from our warehouse or drop ship from the
warehouse or manufacturer that has the product(s) that is closest to you.
We're able to offer same-day shipment on most orders that are placed as late as
1 PM (Pacific) and 4 PM (Eastern), Monday - Friday. That means that you can usually place your order near the end of one business day and receive it as early as the next
morning if necessary on in-stock items. *
Although we have chosen a low-cost and efficient way to offer you great pricing and fast delivery on thousands of products, there is one thing we haven't skimped on: you.
We firmly believe in the old adage, "the customer is king." While the Internet and computers have changed the way we all do business, machines can never substitute for the personalized service that we humans can provide each other. At
Action Import Motors, you can count on reaching a real, live, warm-blooded person on the other end of the phone when you have an issue with your order or have some other situation that needs assistance. We'll even pay for the call, too.
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Action Import Motors was founded in 1975 and has provided Volkswagen service,
parts and restoration for more than 25 years. We know what works and which
parts are correct for your VW® because we repair and restore VW® s everyday. We can
provide the right part and best quality at the lowest prices.
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We have three easy ways for you to contact us:
- By e-mail:
For questions about a specific order, please contact us at:
Order Information
To change an existing order, please call us at:
Toll Free 1 (888) 352-7743
For questions or problems, please contact us at:
Customer
Service.
For product technical assistance, please contact us at:
Tech Help
To request an order cancellation, consistent with our Order Cancellation policy, please contact us at:
Cancel
Order
For general comments or suggestions about the content of Action Import Motors, please contact us at:
Comments
If you are experiencing a problem ordering online from Action Import Motors, please check our
Site Browser Requirements If the problem persists, contact us at:
Webmaster
Please tell us what step in the ordering process you were at, the time of day you experienced the problem, the browser (ex. Netscape, IE, AOL, etc.) and the version (ex. 4.5, 5.0, etc.) you are using.
- By phone:
Please call our Customer Service desk:
Monday – Friday, 8:00am – 6:00pm Central
Toll Free 1-888-352-7743 or (318) 742-5656
- By regular mail:
Please write us at:
Attn: Customer Service
Action Import Motors
3812 McCoy Drive
Bossier City, LA
71111
All
manufacturers' names, symbols & descriptions are used for reference only.
They do not imply that any listed product is the product of these
manufacturers unless otherwise noted. Volkswagen®,
VW®,
Beetle®
Ghia®
Rabbit®
Golf®, Jetta®
New Beetle®
Passat®
Eurovan®
Vanagon®
are registered trademarks of Volkswagen®
of America, Inc.
Action Import is
in no way affiliated with Volkswagen®
Werk AG or
Volkswagen®
of America and the parts herein offered
for sale are not Genuine Volkswagen®
parts.
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